Terms & Conditions

Updated: 15th November 2024

Introduction

Welcome to Zabira Digital Services Limited, a leading platform for cryptocurrency and gift card services operating in Africa. These Terms of Service ("Terms") govern your access to and use of our website, mobile applications, and other products and services provided by Zabira Digital Services Limited (collectively, the "Services"). Please read them carefully.

1.1 Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms and any additional terms applicable to specific Services that you use. If you do not agree to these Terms, you may not use our Services.

1.2 Definitions

  • "Company" refers to Zabira Digital Services Limited.
  • "User" refers to anyone using the services provided by the Company.
  • "Services" include buying, selling, and exchanging cryptocurrencies and gift cards.
  • "Cryptocurrency" refers to digital or virtual currencies like Bitcoin, Ethereum, etc.
  • "Gift Card" refers to prepaid cards that can be used to purchase goods or services.

1.3 Eligibility

  • Users must be at least 18 years old or the age of majority in your jurisdiction, whichever is greater to use our services.
  • Users must comply with local laws and regulations. you represent and warrant that you meet the eligibility requirement and that you have the legal capacity to enter into a binding agreement.
  • Users must provide accurate and complete information during registration.

1.4 Account Registration Eligibility

To use certain features of our Services, you must create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain the security of your account by protecting your password and restricting access to your account.
  • Promptly update any information you provide to ensure it remains accurate, current, and complete.
  • Notify us immediately of any unauthorised use of your account or any other security breach.
  • Take responsibility for all activities that occur under your account.

1.5 Acceptable Use

  • Users agree not to use the services for illegal activities, including but not limited to money laundering, fraud, and financing terrorism.
  • Users must not use the services to harm minors or violate human rights.
  • Users must not interfere with or disrupt the Services or the servers and networks connected to the Services;
  • Users must not attempt to gain unauthorised access to any portion of our Services or any other accounts, computer systems, or networks connected to our Services.

2. Cryptocurrency Transactions

2.1 General

Zabira Digital Services Limited facilitates the buying, selling, and transferring of various cryptocurrencies. You acknowledge and agree that:

  • Cryptocurrency values can fluctuate significantly, and you are solely responsible for any losses you may incur;
  • We do not provide investment advice or recommendations;
  • We reserve the right to refuse or cancel any transaction at our discretion.

2.2 Risks

By using our cryptocurrency services, you acknowledge and accept the risks associated with cryptocurrency transactions, including but not limited to:

  • Market volatility
  • Cybersecurity threats
  • Regulatory changes

3. Gift Card Transactions

3.1 General

Zabira Digital Services Limited offers gift card purchases, sales, and exchanges. You agree that:

  • Gift card transactions are final and non-refundable.
  • It is your responsibility to ensure the accuracy of the recipient's information when sending a gift card.
  • We reserve the right to refuse or cancel any transaction at our discretion.

3.2 Restrictions

You shall not use gift cards for any unlawful purposes or in violation of any terms and conditions specified by the issuer of the gift card.

4. Fees and Payments

Some of our Services may be subject to fees. By using a paid Service, you agree to pay the applicable fees and any taxes related to your use of such Service. We reserve the right to change our fees at any time, and any changes will be effective upon posting on our website or mobile application.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

5. Privacy

Your privacy is important to us. Our Privacy Policy, which describes how we collect, use, store, share, destroy and protect your personal information, is hereby incorporated into these Terms by reference click here . By using our Services, you agree to the collecting, using, storing, sharing, destroying and protecting of your information as described in our Privacy Policy.

6. Security

  • The Company implements security measures to protect users' information.
  • Users are responsible for safeguarding their account credentials.
  • The Company is not liable for any loss or damage resulting from users' failure to protect their account information.

7. Intellectual Property

All content and materials included in our Services, including but not limited to text, graphics, logos, icons, images and software, are the exclusive property of Zabira Digital Services Limited or its licensors and are protected by applicable intellectual property laws. You may not use, reproduce, distribute or create derivative works based on our content without our express written permission.

8. Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. Zabira Digital Services Limited disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Zabira Digital Services Limited does not warrant that the Services will be uninterrupted or error-free, or that any defects will be corrected and we are not responsible for any delay, delivery failures, or other damage resulting from such problems.

9. Limitation of Liability

To the maximum extent permitted by law, Zabira Digital Services Limited and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our Services.
  • Any unauthorised access to or use of our servers and/or any personal information stored therein.
  • Any bugs, viruses, or other harmful code that may be transmitted to or through our Services by any third party.

10. Indemnification

You agree to indemnify, defend, and hold harmless Zabira Digital Services Limited and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, judgments, awards, costs, expenses, or fees including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.

11. Modifications to Terms

We may revise these Terms from time to time at our sole discretion. If we make changes, we will provide notice by posting the updated Terms on our website or through other communications. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes.

12. Governing Law and Dispute Resolution

These Terms and your use of the Services shall be governed by and construed by the laws of the jurisdiction in which Zabira Digital Services Limited is incorporated, without regard to its conflict of law principles.

13. Termination

We reserve the right to terminate or suspend your account and access to the Services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason. Upon termination, your right to use our Services will immediately cease.

Also, users may terminate their account by contacting customer service.

14. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and Zabira Digital Services Limited regarding the use of our Services.
  • Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
  • Assignment: You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent.

15. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us at:

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By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Thank you for choosing Zabira Digital Services Limited for your cryptocurrency and gift card needs.

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